• Experienced medical assistant and receptionist
• Sensitive, caring and professional attitude toward staff, patients, and their families
• Dedicated professional attitude, committed to "getting job done"
• Energetic and highly effective leader and team player
• Proven record of success in handling increasing levels of responsibility
• Reputation for taking the initiative and seeing a task through to completion
• Hands on experience in virtually all areas of the medical field as well as administrative support

• Used word processing, spreadsheet and database software to prepare reports, letters and other documents
• Developed an expertise in customer service and patient / client satisfaction
• Maintained daily work planner and assisted clients in scheduling appointments
• Transcribed in medical terminology history and physical examination reports, consultation reports and letters or referral

Résumé

• Excellent communication skills thus providing exceptional customer service
• Independent worker as well as an effective team member
• Accepts new challenges with a positive attitude and adapts to change with ease
  
• Intermediate to advanced computer skills including graphics, accounting, and website development software
• Strong initiative to work under pressure and manage deadlines
• Time management exhibiting skills to multi-task, prioritize and remain organized
• Willingness to learn with excellent work ethics and drive to succeed

• Received award for the highest sales in 42 years of company history resulting with promotion to manager of sales team
  
• Responsible for the management of all office daily functions, staff duties, sales staff and trained and managed a staff of 9
  
• Coordinated monthly and annual meetings, office functions, trainings and conferences
  
• Coordinated special events and responsible for scheduling daily entertainment
  
• Preparation of annual reports, websites, newsletter publishing, power point presentations; spread sheets, brochures, ads, company profiles and video script writing, and print promotional materials
  
• Prepared site specific Emergency Response Plan manuals for the Government of Alberta owned properties
  
• Managed company payroll, T4’s, accounts receivables/payables, reconciliations, monthly and annual financial reports and monitoring both monthly and yearly budgets
  
• Handled all administration with company contract database and assisted with tenders, bids and contract writing
  
• Consult with clients on advertising and promotion and marketing strategies
  
• Territory management maintaining current clients and developing new clientele
  
• Coordinated Alberta food industry news, public relations and magazine promotions
  
• Responsible for writing 1 feature article monthly and column industry news

Résumé